Privacy Policy
Effective Date: 18/09/2025
Whelan AI (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and AI tools.
1. Information We Collect
We may collect the following types of information:
User Inputs: Text, prompts, and other content you submit to our AI tools.
Conversations: Interactions with our AI, which may be used to improve performance.
Contact Information: Name, email address, and other details you provide when contacting us or creating an account.
Payment Information: Processed securely through third-party providers (we do not store full payment card details).
Technical Information: Cookies, analytics, and usage data.
2. How We Use Your Information
We process your data for the following purposes:
To provide and operate our services.
To improve and fine-tune AI models.
To offer customer support.
For compliance with legal obligations.
For marketing communications (if you consent).
3. Third-Party Services
We use trusted third-party providers to operate our business:
Go High Level (CRM and automation).
OpenAI and Grok (AI model providers).
Twilio (communications).
These providers may process your personal data on our behalf in accordance with their own privacy policies.
4. Data Retention
We retain your personal data for as long as your account remains active. If you request account deletion, we will remove your personal information unless retention is required for legal or compliance purposes.
5. User Rights
If you are located in the EU/EEA (including Ireland), you have rights under the General Data Protection Regulation (GDPR), including:
Access: Request a copy of the data we hold about you.
Deletion: Request deletion of your personal data.
Opt-Out: You may opt out of marketing communications at any time.
Correction: Request corrections to inaccurate or incomplete data.
California residents have additional rights under the California Consumer Privacy Act (CCPA).
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement industry-standard security measures to protect your information, including:
Encryption of sensitive data.
Access controls to limit who can access personal data.
Despite these safeguards, no system is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
We do not intentionally transfer your personal data internationally. If this changes, we will implement appropriate safeguards in line with GDPR.
8. AI-Specific Practices
Training Data: Whelan AI does not directly use your personal data to train proprietary AI models. However, third-party providers such as OpenAI may process your data in accordance with their own policies.
Automated Decision-Making: We do not engage in automated decision-making that produces legal or similarly significant effects.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions or privacy concerns, please contact us at:
Whelan AI
Based in Dublin, Ireland (online business)
Email: [email protected]
Website: Whelanai.com